Booking Conditions

Please read these carefully. The person making this booking (whether for themselves or on behalf of another passenger) accepts all the following terms and conditions of flightntour.

1. Deposits & Ticket Policy

1.1 Non-Refundable & Non-Changeable

Unless otherwise specified, all deposits paid and tickets purchased/issued are non-refundable.

In case of cancellation or no-show (failure to arrive at the departure airport on time), tickets are non-changeable before or after departure.

Date changes are not permitted.

Bookings/tickets are non-transferable to another person; name changes are not permitted.

Issued tickets are non-reroutable.

1.2 Additional Services

Any extra services purchased — such as upgrades, extra baggage, airport lounge access, Wi-Fi, seat selection, transport, or other similar services — are always non-refundable in case of cancellation.

1.3 Advance Partial Payments (Deposits)

If reserving a flight with an initial deposit, please note that fares and taxes may increase at any time without prior notice.

Prices are not guaranteed until the ticket is issued. Airlines/consolidators have the right to increase fares/taxes for any reason.

flightntour will not be liable for fare/tax increases; passengers must pay the difference to issue the ticket.

We recommend paying in full as soon as possible to avoid fare increases.

If you cancel your reservation for any reason, deposits remain non-refundable.

2. Checking Flight Details & Passenger Names

It is the passenger’s responsibility to ensure all details are correct, including:

Passenger names (exactly as on passport/travel documents)

Travel dates

Transit times

Origin & destination

Stopovers

Baggage allowance

Other flight information

Once a ticket is issued, no changes can be made unless specifically stated.

3. Passport, Visa & Immigration Requirements

Passengers are responsible for ensuring compliance with all passport, visa (including transit visa), and immigration requirements.

You should check with the relevant embassy or consulate well before departure for up-to-date information, as requirements may change at any time.

Reliance Travels Ltd accepts no liability if you are refused boarding, denied entry, or delayed due to missing/incorrect documents.

For UK travel advice, visit: https://www.gov.uk/foreign-travel-advice

4. Reconfirming Return/Onward Flights

Travellers must reconfirm return and onward flights at least 72 hours before departure, either with Reliance Travels Ltd or the relevant airline directly.

We will not be liable for any additional costs due to failure to reconfirm flights.

5. Insurance & Baggage Loss

We strongly recommend purchasing comprehensive travel insurance to cover:

Medical expenses

Trip cancellations or interruptions

Lost, stolen, or damaged baggage

Passengers are also responsible for complying with health and vaccination requirements for their destinations.

flightntour does not accept claims for lost, stolen, or damaged baggage — this must be addressed directly with the relevant airline.

6. Special Requests & Medical Conditions

Special requests (e.g. meal preferences, seat allocation, wheelchair assistance) should be made at the time of ticket issuance.

While we will forward requests to the airline, we cannot guarantee fulfilment.

Failure to meet a special request does not entitle you to compensation.

7. COVID-19 Requirements & Impacts

COVID-19 entry/exit requirements vary by country and may change at short notice. Passengers are responsible for checking and complying with the rules for both origin and destination.

Requirements may include:

Proof of negative PCR test

Temperature checks

Completion of forms

Vaccination proof

If your flight is affected due to COVID-19, airline policies will apply:

Airlines may offer date changes or credit vouchers instead of refunds.

If a full refund is permitted, an admin fee (per person) will be charged, and processing can take up to 3 months.

If your flight operates but you choose not to travel, refunds (if applicable) will follow the airline’s fare rules and cancellation fees.

8. Force Majeure & Liability Disclaimer

Flightntour accepts no responsibility for losses if an airline fails to operate due to unforeseen circumstances, including but not limited to:

Weather

War or political unrest

Natural disasters

Pandemics or epidemics

Riots or strikes

Passengers are solely responsible for arranging alternative plans in such cases. Separate travel and health insurance is highly recommended.

9. General Booking Terms

By making a booking, you confirm that you have the authority to accept these terms on behalf of all passengers in your booking.

These conditions apply to all bookings, including:

Holidays and packages

Flight-only bookings

Hotel-only bookings

Car hire

Travel insurance

Some bookings may also be subject to additional supplier terms (e.g. airline, hotel, tour operator) which will be advised as applicable.